Privacy Policy — Ounce

Effective date: September 25, 2026
Last updated: September 25, 2026

Ounce ("Ounce," "we," "us," or "our") provides inventory management software for bars, restaurants, and beverage-service venues ("Services"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to getounce.com and the Ounce web application (the "App").

By creating an account or using the App, you agree to the collection and use of information as described here. If you do not agree, please do not use the Services.

1. Information We Collect

a. Account information

When you or your venue sign up for Ounce, we collect:

• Name and email address
• Business/venue name and basic business details (e.g., venue type, address if provided)
• Login credentials — either a one-time emailed sign-in code, or, if you choose "Sign in with Google," basic profile information from Google (name, email address, profile photo) as authorized by you at sign-in

b. Venue and inventory data

To provide the Services, we collect the operational data your venue enters or imports, including:

• Inventory counts, stock-received logs, and sales reports entered by your team members
• Reconciliation and reporting data generated from the above
• Data imported via CSV or through a connected point-of-sale (POS) integration (e.g., Parrot POS), where you have authorized that connection

c. Team member information

An account administrator may invite other people at their venue to use Ounce. We collect the name and email address of each invited team member, and a record of which entries (counts, reports, etc.) each team member submits, so the app can attribute and reconcile data correctly.

d. Payment information

Subscription billing is handled by our payment processor, Stripe. We do not store your full payment card details on our servers. We receive limited billing information from Stripe (such as subscription status, plan, and billing history) to manage your account.

e. Usage and device data

We automatically collect certain technical information when you use the App, including IP address, browser type, device type, pages/features accessed, and timestamps of activity. This is used for security, troubleshooting, and improving the Services.

f. Cookies and similar technologies

We use cookies or similar local storage to keep you signed in and remember basic preferences. We do not use cookies for third-party advertising.

2. How We Use Information

We use the information we collect to:

• Provide, operate, and maintain the App and its features (inventory tracking, reconciliation reports, team assignment)
• Authenticate you and keep your account secure
• Process subscription billing through Stripe
• Send account-related communications (e.g., sign-in codes, billing notices, service updates)
• Provide customer support and respond to inquiries
• Monitor, troubleshoot, and improve the reliability and performance of the Services
• Comply with legal obligations and enforce our terms

We do not sell your personal information, and we do not use your venue's inventory or sales data to advertise to you or to third parties.

3. How We Share Information

We share information only as needed to operate the Services:

• Service providers. We use third-party providers to run Ounce, including:
  • Cloudflare — application hosting, database, and content delivery
  • Stripe — payment processing and subscription billing
  • Google — "Sign in with Google" authentication, if you choose to use it
  • Your venue's own POS provider (e.g., Parrot POS), only where you have connected that integration
  These providers can access only the information needed to perform their function and are contractually restricted from using it for other purposes.
• Within your venue. Data entered by one team member (e.g., a stock count) may be visible to other authorized team members and administrators at the same venue, as part of the reconciliation workflow the App is designed for.
• Legal reasons. We may disclose information if required by law, or if we believe in good faith it is necessary to protect the rights, property, or safety of Ounce, our users, or others.
• Business transfers. If Ounce is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to this Policy.

We do not share your data with third parties for their own marketing purposes.

Use of Google user data

If you sign in with Google, Ounce only requests basic profile information (name, email address, profile picture) to create and authenticate your account. We do not request access to your Gmail, Google Drive, or other Google services, and any Google user data we receive is used solely to operate account sign-in for Ounce — never for advertising, and never transferred to third parties except the service providers listed above as needed to operate the Services.

4. Data Retention

We retain account and venue data for as long as your account is active, plus a reasonable period afterward to allow reactivation, satisfy legal or accounting obligations, and resolve disputes. You may request deletion of your account and associated data at any time (see Section 6).

5. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your information, including encrypted connections (HTTPS), access controls, and reputable third-party infrastructure providers. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

Depending on where you live, you may have rights to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your account and data
• Export your venue's data
• Withdraw consent for optional features (e.g., disconnecting a POS integration)

To exercise any of these rights, contact us at privacy@getounce.com. We will respond within a reasonable timeframe.

If you are located in the European Economic Area, the UK, or a jurisdiction with similar data protection law, you may also have the right to lodge a complaint with your local data protection authority.

7. Children's Privacy

Ounce is a business tool intended for use by adults operating or working at bars, restaurants, and beverage venues. It is not directed at, and we do not knowingly collect personal information from, anyone under 18.

8. International Users

Ounce is hosted on infrastructure that may process and store data in countries other than your own. By using the Services, you consent to this transfer and processing, which we handle consistently with this Privacy Policy regardless of location.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date above and, where appropriate, notify account administrators by email. Continued use of the Services after changes take effect constitutes acceptance of the updated Policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Ounce
Email: privacy@getounce.com
Website: https://getounce.com